Frequently Asked Questions.

Quick answers to common questions.

  • You can sign up, create your account, and have your first event published in under ten minutes.

    There are no fees to sign up, create an event, or start accepting entries.

    If you'd rather be walked through it, book a call with our team below.

  • The only fee for Pegasus is a 5% transaction fee - no subscriptions, no downloads, no licenses, no support fees.

    Organizers choose how to handle it per event: pass it to riders (free for you forever), split it, or absorb it and keep 95%.

    Sign up, create an event, and start accepting entries - you don't pay a cent until riders register.

    For more details on pricing

  • All disciplines: English, Western, and all Breed shows.

  • No event is too large or too small to use Pegasus.

    We host licensed USEF and AQHA events, through to clinics, trail rides and virtual events.

  • Pegasus has an AI reporting feature that builds any PDF or spreadsheet you need, so it works for every governing body out of the box.

    Drag and drop a PDF or spreadsheet you want us to mimic, and Pegasus AI auto-populates it with your show data.

    We also maintain a library of common reports used around the world - USEF, AQHA, and more - that you can add to your event in one click.

    See reporting features

  • Yes. Pegasus integrates with the major governing-body APIs so you can verify eligibility, SafeSport status, and membership compliance for riders, exhibitors, and horses without leaving the app.

    See API integrations

  • Yes. Record cash, check, PayPal, and Venmo payments taken outside of Pegasus, and they'll sit on the same balance as online entries.

    See payments

  • Yes. Upload your own legal documents and Pegasus will attach e-signing and signature tracking automatically. We also provide free legal templates if you don't have your own, plus a pre-loaded library of federation documents (e.g. the USEF entry agreement).

    See digital signatures

  • Yes. We provide a full facility map builder so you can click and drag horses and RVs to their assigned spot through a clean, intuitive interface.

    See stall mapping

  • Yes. Pegasus includes a full drag-and-drop scheduler - build orders of go, manage ring conflicts, publish ride times, and push updates to riders instantly.

    See scheduling

  • Yes, we allow you to create and sell memberships, one time payments, monthly board and free memberships.

    You can then track who has a memberships and add members to club leaderboards and track volunteer hours.

  • Pegasus is built for horse shows globally. Our reporting and scoring are customizable to any region, governing body, or discipline - no matter how unique your show is.

    The platform itself is English-only, but our customer support team is multilingual and can support your riders in their native language.

    See payment features

  • Yes – for riders.

    Riders can download our app for iPhone and Android.

    This unlocks push notifications when ride times and results are published, as well as adding and scratching from their phone, and much more.

    The Pegasus web app is also fully responsive on mobile and tablet, so event organizers can run their show on-site from tablets of any size.

  • Free 24/7 customer service for all.

    This includes show management staff, volunteers, riders, trainers, parents and spectators.

    Customer support is provided by training videos, phone calls, video calls and live chat.

    No matter who needs help and when they need it, they can talk to a real person in real time, for free.

  • We provide printable PDF's for schedules, orders of go, stalling etc.

    Everything you need to print to run a show.

    We also allow you to export any event data you wish as an excel document.

    Lastly, we provide a financial export that can be uploaded directly into Quickbooks.

Create your first show in minutes.

Open an account, connect your bank, publish your event, and start accepting entries. No call required.